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Water Heater Repair in Waterbury, CT

Tell us what your water heater is doing, and a licensed contractor who covers Waterbury will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Waterbury winters are hard on a water heater

From December through February, nights here average 22°F. The water coming into the tank is colder too, so the burner or the heating element has to run longer to bring it up to temperature. That extra run time wears on the thermostat and the heating element in an electric tank, or the burner assembly and thermocouple in a gas one.

Most homes in this county are owner-occupied, so a failing water heater is yours to deal with, not a landlord's. And with 20% of Connecticut households losing power for 24 hours or more last year, it matters what kind of tank you have. A gas water heater with a standing pilot keeps making hot water through an outage. One with electronic ignition, or an electric tank, will not come back on until the power does.

22°F
the average winter night, and colder incoming water means longer heating
8 months
October through May, the months homes here need heat
20%
of Connecticut households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
Isometric cutaway illustration of a small single-story house showing interior rooms with sinks, a toilet, furniture and a tall cylindrical water heater with a flue pipe extending through the dark shingled roof.
Your water heater works hardest from November through March.

NOAA 1991–2020 monthly normals

Why is my water heater leaking from the bottom?
Most of the time this means the tank itself has rusted through, and that means it needs to be replaced, not patched. It can also just be sweating from condensation if it's new or was recently refilled, so check that the water is actually pooling and growing before you assume the worst. Water can also come from a loose drain valve at the bottom or a fitting above that's running down the side of the tank, and those are worth ruling out first since they can be repaired. A licensed plumber can tell you in a few minutes which one you're dealing with.
Why won't the pilot light on my water heater stay lit?
The most common reason is a worn thermocouple, the small sensor that tells the gas valve the flame is lit. When it wears out, it can't confirm the flame anymore, so the gas valve shuts off even though the pilot was burning fine a second ago. A dirty pilot orifice or a draft blowing out the flame can cause the same thing. This is a gas appliance repair, so it should go to a licensed contractor rather than a guess-and-check fix at home.
Can a tankless water heater be repaired?
Yes, most problems with a tankless unit are repairable. A dirty flow sensor, a scaled-up heat exchanger, or an ignition fault are common causes, and none of them mean the unit needs to be replaced. A contractor can flush the unit and read its error code to know exactly what's wrong.